# Policies - [Service Level Agreement](https://docs.uniplex.xyz/policies/sla.md): This is an overview of our policies governing our service level agreement. - [Refund Policy](https://docs.uniplex.xyz/policies/refund.md): This is an overview of our policies governing refunds or returns of goods or services. - [Terms of Service](https://docs.uniplex.xyz/policies/tos.md): This is an overview of our terms of service. - [Privacy Policy](https://docs.uniplex.xyz/policies/privacy.md): This is an overview of our privacy policy. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.uniplex.xyz/policies.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.